Enquiry arrives
- From
- Sarah Hughes <s.hughes@example.com>
- Subject
- Quote for fence repair
Hi, could you quote for replacing 12 fence panels at Unit 4, Brook Road? We’d need it finished by Friday 20 November.
Thanks,
Sarah Hughes
Hughes Lettings
Digital Automation & Bespoke Software for Businesses
We build software around the way your business works, from the first enquiry to the jobs your team handles every day.
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See an email become a quoteSee an example30-minute call · Free during our pilot.
Example
From an enquiry email to a quote ready to send
A simplified example. We build each workflow around your team’s tools, rules and approvals.
Details picked out
- Quantity
- 12 panels
- Site
- Unit 4, Brook Road
- Needed by
- Fri 20 November
- Customer
- Sarah Hughes, Hughes Lettings
- Panel size
- MissingAsked for automatically
Ask for the missing size
Same thread: Re: Quote for fence repair
- Reply sent automatically
What size are the panels?
- Sarah Hughes
6 × 6 ft, please.
The workflow picks up from her reply. No chasing, no re-typing.
Check availability & pricing
Crew calendar
- Mon16Booked
- Tue17Booked
- Wed18Free
- Thu19Booked
- Fri20Needed by
Wednesday 18 November is free, before Sarah’s deadline.
Your price book
| 6 × 3 ft panel, supplied and fitted | £64 | |
|---|---|---|
| 6 × 6 ft panel, supplied and fitted | £82 | Used |
| Remove and dispose of old panel | £9 | Used |
Quote ready for approval
- For
- Sarah Hughes, Hughes Lettings
- Site
- Unit 4, Brook Road
- Proposed date
- Wednesday 18 November
| Supply and fit 12 fence panels, 6 × 6 ft12 × £82 | £984 |
| Remove and dispose of 12 old panels12 × £9 | £108 |
| Total, excluding VAT | £1,092 |
|---|
Before it’s sent
- Done: Panel size from Sarah’s reply
- Done: Crew free on Wednesday 18 November
- A person approves the price and wording
- Send the quote to Sarah
Wednesday is proposed, not reserved. It’s booked only once Sarah accepts.
Common starting points
Where we can help
You don’t need to know the cause. Start with what you’re seeing day to day.
Admin is eating the week
We find the steps that don’t need a person every time and remove or connect them. For example, enquiry details go straight into your system and follow-ups send themselves.
Information is everywhere
We bring the important details together, or keep them moving between the tools you already use. For example, a new client added in one system appears in the others without retyping.
Reporting is a job in itself
We automate collecting and checking the numbers and turn them into dependable reports. For example, a weekly summary is ready on Monday morning without anyone building it.
The software doesn’t fit
We build a focused tool around how the work really happens. For example, a simple portal where clients upload their documents instead of emailing them back and forth.
What we can change
We trace where the time goes, then remove or connect the steps that don’t need a person every time.
Examples
- Enquiries and follow-ups
- Approvals
- Data entry
Result
Less chasing, fewer mistakes and more time for work that needs judgement.
How we work with you
We start with one part of the job. You try it on real work, tell us what needs changing, and we agree what to tackle next.
Who you’ll speak with
Tom Bascombe
Founder & Principal Consultant
Who you’ll speak with
Your first call is with Tom Bascombe, our Founder & Principal Consultant. He has 8 years’ experience in software engineering and leads the technical work on your project.
More about Tom and his experienceYour first call is with him. He has 8 years’ experience in software engineering and leads the technical work on your project.
More about Tom and his experienceWhat’s slowing you down?
Bring one example. We’ll talk it through.
Book your free assessment
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